Tag: homeworker

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Don’t let bad support sabotage your call centre performance.

Having top-notch service and backup is what separates successful businesses from those that struggle. Let’s talk about why great support…

Sam Rae

• August 22, 2024

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Don’t let poor customer experience impact your contact centre.

Let’s talk about something crucial: customer experience in your contact centre. It’s the backbone of customer satisfaction. Here’s how great…

Sam Rae

• August 7, 2024

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Hit the ground running….

Struggling with complicated call centre software that’s difficult to learn? Imagine having software so intuitive that your team can get…

Sam Rae

• July 29, 2024

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Why user-friendly and stress-free software is a game changer for your call centre

Ever found your call centre team frustrated with complicated software that slows everyone down? It’s a common issue in many…

Sam Rae

• July 5, 2024

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Enhancing Hybrid Workforce

Recently ContactSuite attended the 5th Annual Contact Centre NZ Summit where we held a breakout session entitled: “Enhancing Hybrid Workforce:…

Sam Rae

• August 31, 2023