Simple, Transparent Pricing
Scale your contact center operations with confidence
Basic
Core ContactSuite AX capabilities for basic use or extended team members
- Interaction Management
- Case Management (Ticketing/Workflow)
- Contact Form Customisation
- Timesheets
- Email Support
- 15% Discount on SenseIQ plans
Business
Fully featured ContactSuite AX solution including telephony options and SenseIQ Knowledge Management
- All functionality from Basic
- Priority Email Support
- Integrated Telephony Options
- Includes SenseIQ Business Plan
Enterprise
Customisable solution tailored for your individual business needs
- All functionality from the Business Plan
- Flexible billing options
- Enhanced Support Options
- Custom Integration Options
Frequently Asked Questions
How does the pricing per agent work?
Our pricing is based on the number of concurrent agents using the platform. You can add or remove agents at any time, and you'll only be billed for active users.
Can I switch plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
What kind of support is included?
All plans include basic support. Professional and Enterprise plans include priority 24/7 support with guaranteed response times.
Do you offer a free trial?
Yes, we offer a 14-day free trial for all plans. No credit card required.