Simple, Transparent Pricing
Two products, two sets of pricing — find the right fit for your business.
Half the price of a traditional answering service — with twice the capability.
Standard
Everything you need to start answering calls, taking messages, and booking appointments automatically.
Up to 500 calls per month · No setup fee · No lock-in contract
- Up to 500 calls per month
- 24/7 AI call answering
- Message taking & instant notifications
- Calendar booking integration (included)
- Call reporting & analytics (included)
- Human backup agent included
Custom
For businesses with higher call volumes or deeper integrations with CRM, field service, or business software.
Pricing based on your requirements
- Everything in Standard
- Custom CRM integration (Salesforce, HubSpot, Zoho & more)
- Field service & job management integration
- Custom call volume to suit your business
- Tailored call flows & workflows
- Dedicated account manager
Always included — no extras, ever
All plans include a human backup agent, onboarding support, and a 14-day free trial. No credit card required.
Per-agent pricing that scales with your team. Add or remove agents any time.
Basic
Core ContactSuite AX capabilities for basic use or extended team members.
NZD, billed monthly
- Interaction Management
- Case Management (Ticketing/Workflow)
- Contact Form Customisation
- Timesheets
- Email Support
- Knowledge Base access (discounted)
Business
Fully featured solution including telephony options and integrated Knowledge Base.
NZD, billed monthly
- All functionality from Basic
- Priority Email Support
- Integrated Telephony Options
- Includes Knowledge Base
Enterprise
Customisable solution tailored for your individual business needs.
Pricing based on your requirements
- All functionality from Business
- Flexible billing options
- Enhanced Support Options
- Custom Integration Options
All plans include a 14-day free trial. No credit card required.
Frequently Asked Questions
What's the difference between Tulip AI and ContactSuite AX?
Tulip AI is a fully automated call agent — it answers your phone calls 24/7 without any human agents, handles enquiries, and books appointments. It's priced per business, not per user.
ContactSuite AX is an agent desktop platform for contact centres — it gives your human agents screen pops, guided workflows, and omnichannel tools. It's priced per agent seat.
Many businesses use both: AX for their contact centre team and Tulip for after-hours coverage.
How does Tulip AI pricing work?
Tulip is priced per business, not per user. The Standard plan covers up to 500 calls per month for a flat $150/month — with no setup fee, no lock-in, and no extra charges for calendar integrations or reporting.
If you need more call volume or deeper integrations with your CRM or field service software, the Custom plan is tailored to your requirements.
How does ContactSuite AX per-agent pricing work?
Can I switch plans later?
Do you offer a free trial?
What support is included?
All plans across both products include email support and onboarding assistance.
ContactSuite AX Business and Enterprise plans include priority support with guaranteed response times.
Tulip AI includes a human backup agent on standby in every plan — at no extra cost. If a caller has a complex request Tulip can't handle, the call transfers seamlessly to a live agent.
Not sure which product or plan is right for you?
Talk to our team and we'll help you find the perfect fit — whether that's Tulip, ContactSuite AX, or both.
Talk to our team