Pricing

Simple All-in-One Monthly Subscription Fee

No Fixed Term Contracts, Just Flexibility

With ContactSuite CRM you can create your own contact centre in a few days without needing to install expensive servers or telephone systems.  Pay as you go for the features you need and scale your user numbers up or down seamlessly to meet demand.

  • ContactSuite CRM
    • $ 110 Monthly per User + NZ GST if applicable
    • All ContactSuite CRM Features

       

      Unlimited Users

       

      VolP telephony (tolls extra)

       

      Email integration (uses your own email service)

       

      Phone and email support

       

      (All prices are in NZ dollars and exclude NZ GST if applicable)

    • Contact Us

Access all ContactSuite CRM Features for the one low monthly subscription fee

Outbound Features

Branching Scripting with Data Capture

Inbuilt CRM

Knowledge Base

Contact Management

Objection Handlers

Case Management with SLA Escalations

Upsell and Cross Sell Support

Customer Interaction History

Call Outcome Classification

Agent Performance Reporting

Outbound Telemarketing

Telephone Account Management

Real-Time Campaign Reporting and Dashboards

Automated Fulfillment Workflow & Mail Merge

Automatic Address Validation

Scheduled Callbacks

Do Not Call List Management

Power and Preview Dialling

PCI-DSS Certified Credit Card Payment Processing

Email Templates

Integration with Other Systems

Work from Anywhere

Low Cost Tolls

Call Recording and Retention

Agent Time & Attendance Reporting

Inbound Features

Skills Based Routing

IVR and Auto Attendant

Omnichannel Multimedia Support

Branching Scripting with Data Capture

Inbuilt CRM

Knowledge Base

Case Management with SLA Escalations

Upsell and Cross Sell Support

Email Integration

Call Outcome Classification

Agent Performance Reporting

Real-Time Call Volume Reporting and Dashboards

Automated Workflow & Mail Merge

Automatic Address Validation

Scheduled Callbacks

PCI-DSS Certified Credit Card Payment Processing

Integration with Other Systems

Work from Anywhere

Call Recording and Retention

Agent Time & Attendance Reporting

Technical Features

VoIP Telephony with ACD and IVR

Low Cost Domestic and International Tolls

Omnichannel Integration

Power and Preview Dialling

PCI-DSS Certified Credit Card Payment Processing

Web Services Integration

Automatic Physical Address Validation

Automatic Email Address Validation

Do Not Call Management

Remote and Mobile Access

100% Call Recording with Unlimited Call Retention

User Level Access Permissions by Role and Campaign

Payroll System Integration

Microsoft Power BI Data Analytics Integration

Secure Amazon Web Services Hosting

System Redundancy

Automated Backups

No Extra Hardware Needed – Just a PC and Headset

24/7 Technical Support

ContactSuite CRM – Available Everywhere

 

Works on all major Windows and Mac web browsers. No extra hardware needed – just add a headset and start contacting your prospects and customers straight away.