Our Blog

Latest news, updates, and insights

Uncategorized

Hit the ground running….

Struggling with complicated call centre software that’s difficult to learn? Imagine having software so intuitive that your team can get…
Sam Rae
•
Uncategorized

Why scalability matters.

In the fast-paced world of call centres, being able to scale your business up or down is critical. Imagine handling…
Sam Rae
•
ContactSuite Releases

June Release 2024

The June release concentrated on a few quality of life features making it even easier for our users to get…
Steve Hennerley
•
ContactSuite Releases

May Release 2024

Based on user feedback, we’ve added additional audit logging data to track changes in user and user group permissions. The…
Steve Hennerley
•
ContactSuite Releases

April Release 2024

Just one small bugfix this month to resolve a problem with “Recaptcha” on an unsuccessful login. An additional patch has…
Steve Hennerley
•
ContactSuite Releases

March Release 2024

This month’s release contains a couple of “quality of life” improvements, including increasing the SenseIQ “suggested” (typedown) result limit from…
Steve Hennerley
•
ContactSuite Releases

February Release 2024

This month is quite a big release in terms of improvements and some brand new functionality. Headline capability this month…
Steve Hennerley
•
1 2 3