Introducing Tulip AI

Never Miss a Call. Never Lose a Lead.

Tulip AI answers your calls 24/7, collects customer details, assigns urgency, and books appointments — all without you lifting a finger. For around half the cost of a traditional answering service.

24/7
Always available — never on hold
~50%
Less than a traditional service
<2s
Answer time, every call
How it works

From ring to result in seconds

Tulip handles the entire call — so you can focus on the work.

1

Call comes in

Customer calls your number — any time, day or night

2

Tulip answers

Greets the caller naturally in your business name

3

Gathers details

Collects name, contact info, job details and urgency

4

Books appointment

Checks your calendar and schedules a time — or takes a message

5

You're notified

Instant summary with full call details and next steps

Live demo

Hear Tulip in action

Listen to a real example of Tulip handling a call from a customer looking to book a plumbing job.

Inbound call — After hours
Unknown caller · Plumbing emergency
Live recording

Sample call · Names and details are fictional

Sample transcript

Tulip

"Welcome to Plumbing Co. How can I help you today?"

Caller

"Uh, yeah, I've just got a leaky tap and I just want someone to come and take a look at it."

Tulip

"No problem. I can help you book someone to come check out that leaky tap. Let me just grab your phone number first."

Caller

"Yeah, my phone number is 0211234567."

Tulip

"Thanks. So your phone number is 0211234567 — is that right?"

Caller

"Yeah, that's it."

Tulip

"Perfect. What's your name, please?"

Caller

"Uh, my name is John."

Tulip

"Thanks, John. And what's the address where you need the plumbing work done?"

Caller

"The address is 10 Main Road in Papakura."

Tulip

"Great — so you've got a leaky tap at 10 Main Road, Papakura. When would you like someone to come out?"

Caller

"Um, what about sometime on the 16th, maybe around 1 p.m.?"

Tulip

"I've got a few options on the 16th — how about 1:30 in the afternoon? Or we've got slots at 9, 9:30, or 10:00 in the morning."

Caller

"Uh, 1:30 is fine. Yeah, let's do that."

Tulip

"Excellent — you're all booked in. We'll have someone out to 10 Main Road, Papakura on Thursday the 16th of April at 1:30 pm. We'll call you on 0211234567 to confirm. Is there anything else I can help you with?"

Caller

"No, that's all. Thank you so much."

Tulip

"You're welcome, John. Thanks for choosing Plumbing Co. We'll see you on the 16th."

Use cases

Perfect for any business that takes calls

If you're currently using an answering service — or just missing calls — Tulip was built for you.

Plumbers & Tradespeople

Capture emergency jobs after hours, triage urgency, and book slots without interrupting your work on site.

Electricians & HVAC

Never lose a fault call to a competitor. Tulip logs every call and routes urgent jobs to your on-call team instantly.

Medical & Dental Practices

Handle appointment requests and after-hours enquiries without burdening your front desk.

Retail & Service Businesses

Handle overflow call volume during busy periods without the overhead of extra staff.

Not for Profits

Give supporters and clients a reliable point of contact without stretching your team. Tulip handles enquiries and bookings so your people can focus on the mission.

Local Councils & Authorities

Log fault reports, maintenance requests, and community enquiries around the clock. Tulip captures the details, assigns priority, and ensures nothing falls through the cracks.

Integrations

Connects to your calendar

Tulip books directly into the tools you already use. Need something else? Just ask us.

Google Calendar Google Calendar
Microsoft Outlook Microsoft Outlook
Z Zoho Calendar
Need another?
Ask us
Getting started

Up and running in under a day

No lengthy onboarding. No technical setup. We do the work — you take the calls.

We learn about your business

We'll ask a few simple questions about your industry, the types of calls you receive, and how you like things handled. If you have a website or a document about your business, even better — we'll use that to make Tulip sound like a natural extension of your team.

You tell us what you want Tulip to do

Every business is different. You choose what Tulip does at the end of each call:

  • Take a message and notify you instantly
  • Book a meeting directly into your calendar
  • Send the caller an email or SMS confirmation
  • Escalate urgent calls to your on-call team
  • A mix of the above, depending on the situation

We get you live within a day

That's it. No weeks of setup, no technical headaches. Once we have what we need, our team configures Tulip and you're live — typically within 24 hours.

What if Tulip can't handle a call?

Human backup included — at no extra cost

We know AI isn't perfect for every situation. That's why every Tulip plan includes a human backup agent on standby. If a caller has a complex request that Tulip isn't confident handling, the call is transferred seamlessly to a live agent — no awkward silences, no dead ends.

  • Automatic transfer — the caller never knows
  • Human agent has full context before picking up
  • No additional charge — included in your plan
  • Available 24/7, just like Tulip itself
"The best of both worlds — AI efficiency with the reassurance of a real person when it matters."
Comparison

Tulip vs traditional answering services

Traditional Service Tulip AI
Availability Business hours + on-call 24/7/365
Cost $$$ per month ~50% less
Answer time Variable (rings multiple times) Under 2 seconds
Direct calendar booking
Urgency triage Depends on operator Always consistent
Instant call summary
Scales with call volume Extra cost per call Included
Setup time Days to weeks Under 1 day
30+ years answering calls

Tulip was built by people who have spent decades on the phone

For over 30 years our team has operated contact centres for some of New Zealand's largest brands and government departments. We've managed the peaks, navigated the after-hours gaps, and felt the pressure of every unanswered call.

That lived experience is what makes Tulip different. Every feature — from how it handles an after-hours emergency to the way it hands off to a human — was shaped by decades of running real contact centres, not just building software for them.

30+
Years operating contact centres across New Zealand
150+
Agent teams deployed and supported
Govt
Trusted by government departments and public sector agencies
Major
brands
Powering contact centres for leading New Zealand enterprises
Pricing

Half the price. Twice the capability.

Traditional answering services charge $320–$640/month for calls alone — then add extra fees for integrations, greetings, and reporting. Tulip bundles everything into one flat rate.

Save $200–$500/month vs traditional answering services

Standard

Everything you need to start answering calls, taking messages, and booking appointments automatically.

$150 /month

Up to 500 calls per month · No setup fee · No lock-in contract

Get started
  • Up to 500 calls per month
  • 24/7 AI call answering
  • Message taking & instant notifications
  • Calendar booking integration (included)
  • Email confirmations (included) · SMS available
  • Call reporting & analytics (included)
  • Human backup agent included

Custom

For businesses with higher call volumes or need deeper integrations with their existing CRM, field service, or business software.

Custom

Pricing based on your requirements

Talk to sales
  • Everything in Standard
  • Custom CRM integration (Salesforce, HubSpot, Zoho CRM & more)
  • Field service & job management software integration
  • Custom call volume to suit your business
  • Tailored call flows & workflows
  • Dedicated account manager

Always included — no extras, ever

No setup fee
Integrations included
Unlimited greetings
Email notifications
Full reporting
Human backup agent
All plans include a human backup agent, onboarding support, and a 14-day free trial. No credit card required.

Ready to put Tulip to work?

Join businesses already using Tulip to capture every call, book every job, and delight every customer — day and night.