Tulip AI now integrates with Fergus — never miss a job again
We’re excited to announce that Tulip AI now integrates directly with Fergus, the job management and scheduling platform used by thousands of tradespeople across New Zealand and Australia.
This integration means that when a customer calls your business, Tulip answers the call, collects all the details, and creates a job directly in Fergus — complete with the customer’s contact information, address, and job notes. No phone tag. No missed leads. No manual data entry.
The problem every tradie knows
You’re on the roof, under a sink, or driving between jobs. Your phone rings. You can’t answer it. The customer hangs up and calls your competitor.
It happens every day, and for most tradespeople it’s just accepted as the cost of doing business. But it doesn’t have to be.
What the Tulip + Fergus integration does
When a customer calls your number — any time, day or night — Tulip answers within two seconds. It greets them in your business name, collects everything you need to get the job done, and then:
- Creates a new job in Fergus with the customer’s name, phone number, and address
- Logs the job type and urgency level based on what the customer described
- Schedules the appointment directly into your Fergus calendar
- Sends the customer a confirmation so they know they’re booked in
By the time you finish the job you’re on, the next one is already waiting for you in Fergus.
A big deal for after-hours calls
Most tradespeople either miss after-hours calls entirely or pay for an answering service to handle them. A traditional answering service can cost $320–$640 per month — and all you get is a message that still needs to be manually entered into your job management system.
With Tulip, the call is answered, the job is logged, and the appointment is booked. Automatically. For around half the cost of a traditional service.
If you’re already using an answering service, switching to Tulip could cut your bill by 50% while actually improving what your customers experience — because Tulip doesn’t put people on hold, doesn’t get tired at 2am, and never forgets to log a job.
No leads left behind
For a tradie, every missed call is a missed job. A leaky tap, a blown fuse, a blocked drain — these are often urgent, and customers who can’t reach you will find someone who can.
Tulip makes sure that doesn’t happen. Every call is answered, every enquiry is captured, and every new lead flows straight into Fergus where your team can act on it.
Getting started
If you’re already using Fergus and want to see how Tulip works alongside it, get in touch with our team. Setup takes less than a day, and there’s a 14-day free trial with no credit card required.
Tags: Tulip, Fergus, Integrations, Tradies, Automation, CX