Simple, Transparent Pricing
Two products, two sets of pricing — find the right fit for your business.
Half the price of a traditional answering service — with twice the capability.
Starter
Get started with AI call handling for small businesses with light call volumes.
30 calls included · $1/call after that · No setup fee
- 30 calls per month included
- $1/call overage
- 24/7 AI call answering
- Email call summaries
- Call transcriptions
- 1 integration (calendar or CRM)
- Human agent handoff
Growth
Everything you need to answer calls, book appointments, and hand off to a human when it matters.
250 calls included · $1/call after that · No setup fee
- 250 calls per month included
- $1/call overage
- 24/7 AI call answering
- Email call summaries & transcriptions
- Up to 5 integrations (calendar, CRM & more)
- Human agent handoff included
Custom
For businesses with higher call volumes or deeper integrations with CRM, field service, or business software.
Pricing based on your requirements
- Everything in Growth
- Custom CRM integration (Salesforce, HubSpot, Zoho & more)
- Field service & job management integration
- Custom call volume to suit your business
- Tailored call flows & workflows
- Dedicated account manager
Always included — no extras, ever
All plans include onboarding support and a 14-day free trial. No credit card required. Human agent handoff included on Growth and Custom plans.
Per-agent pricing that scales with your team. Add or remove agents any time.
Basic
Core ContactSuite AX capabilities for basic use or extended team members.
NZD, billed monthly
- Interaction Management
- Case Management (Ticketing/Workflow)
- Contact Form Customisation
- Timesheets
- Email Support
- Knowledge Base access (discounted)
Business
Fully featured solution including telephony options and integrated Knowledge Base.
NZD, billed monthly
- All functionality from Basic
- Priority Email Support
- Integrated Telephony Options
- Includes Knowledge Base
Enterprise
Customisable solution tailored for your individual business needs.
Pricing based on your requirements
- All functionality from Business
- Flexible billing options
- Enhanced Support Options
- Custom Integration Options
All plans include a 14-day free trial. No credit card required.
Frequently Asked Questions
What's the difference between Tulip AI and ContactSuite AX?
Tulip AI is a fully automated call agent — it answers your phone calls 24/7 without any human agents, handles enquiries, and books appointments. It's priced per business, not per user.
ContactSuite AX is an agent desktop platform for contact centres — it gives your human agents screen pops, guided workflows, and omnichannel tools. It's priced per agent seat.
Many businesses use both: AX for their contact centre team and Tulip for after-hours coverage.
How does Tulip AI pricing work?
Tulip is priced per business, not per user. The Starter plan covers 30 calls per month for $49/month, with additional calls at $1 each. The Growth plan covers 250 calls per month for $149/month, also with $1/call overage — and adds human agent handoff and up to 5 integrations.
If you need more call volume or deeper integrations with your CRM or field service software, the Custom plan is tailored to your requirements.
How does ContactSuite AX per-agent pricing work?
Can I switch plans later?
Do you offer a free trial?
What support is included?
All plans across both products include email support and onboarding assistance.
ContactSuite AX Business and Enterprise plans include priority support with guaranteed response times.
Tulip AI Growth and Custom plans include a human backup agent on standby — at no extra cost. If a caller has a complex request Tulip can't handle, the call transfers seamlessly to a live agent.
Not sure which product or plan is right for you?
Talk to our team and we'll help you find the perfect fit — whether that's Tulip, ContactSuite AX, or both.
Talk to our team